PRIVACY POLICY

Luna 365 operates strictly as an informational and booking platform. No payments or financial transactions are executed or processed on this website. The platform serves exclusively to provide prospective guests with details regarding our venue, menu, bar offerings, and the ability to request table reservations.

Any booking confirmation communicated through our platform is a preliminary reservation request and does not constitute a binding contract until confirmed by our reception team via the designated contact channels.

We limit data collection to the minimum necessary for operational purposes: guest names and phone numbers. These fields are gathered purely for booking validation and communication regarding reservation status.

Data is collected exclusively through the Queries Desk at 7204012323 and Reception at 7204032323. No sensitive financial data, government identifiers, or biometric information is requested, stored, or processed at any point during the guest interaction lifecycle.

Internal reservation lists are shielded using AES-256 local field encryption protocols, ensuring that guest information remains protected from external breaches or perimeter system vulnerabilities. This encryption standard is applied at rest across all internal databases housing guest contact fields.

Access to decrypted data is restricted to authorised personnel only, and routine security audits are conducted to maintain the integrity of the encryption infrastructure. Luna 365 does not share, sell, or lease collected data to third parties under any circumstances.